Contact Us

Business Opening Hours

Cellular Pathology

Cytology, Histology

For enquiries and specimen collection telephone: +44 2072 994 490

Monday to Friday - 08:00 to 18:00
Saturday - 08:00 to 12:00 

Clinical Enquiries:

Histology Clinical Contact for London, BMI Ross Hall & BMI The Alexandra Hospital:

Dr Andrew Gallimore (Clinical Director) on +44 7824 563 619

Outside of Working Hours:

For out of hours enquiries please contact:

Histology Laboratory Enquiries: Krista De Four (Pathology Operations Director) on +44 7796 954 636
Histology Clinical Enquiries: Dr Andrew Gallimore (Clinical Director) on +44 7824 563 619

Clinical Pathology

Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology

For enquiries and specimen collection telephone: +44 20 72 994 490

Monday to Friday - 08:00 to 21:00
Saturday - 08:00 to 17:00 

Outside of Working Hours: 

For out of hours enquiries please contact:
Jonathan Upton (Head of Clinical Pathology) on + 44 7741 260 654
 

Contact Details

Unilabs UK Main Address

Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: Main switchboard: +44 20 7299 4490
Fax: +44 20 7299 4491

Email: Ukdiagnostics_1@unilabs.com

Customer Services

Tel: +44 20 7299 4490
Email: Ukdiagnostics_1@unilabs.com

For:

• General Queries
• Service issues
• Reports / Urgent report requests
• User account requests for Unilabs Connect/ IHS Connect
• Complaints 
  If you are unhappy with any aspect of Unilabs service please contact the team as per the above contact details, providing your name and organisation name, contact details and nature of the complaint. A member of our team will respond to your query within 2 working days of receipt to provide confirmation of receipt and advise on the action being taken to investigate and resolve.

Contact Departments:

Contact Cellular Pathology: 

Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK

Tel: +44 2072 994 490

Contact Clinical Pathology 

Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology

Unilabs Limited
100A New Cavendish Street
London
W1W 6NR
UK 

Tel: +44 20 7121 6340
Email: clin.pathuk@unilabs.com
All enquiries

Contact IT Support

Unilabs Limited
24-32 Stephenson Way 
London
NW1 2HD 
UK

Tel: +44 20 7299 0660
Email: uksupport@unilabs.com

• Service issues with reporting portals (IHS Connect / Unilabs Connect)
• Password resets on reporting portals