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Business Opening Hours

Cellular Pathology

Cytology, Histology

For enquiries and specimen collection telephone: +44 2072 994 490

Monday to Friday - 08:00 to 18:00
Saturday - 08:00 to 12:00 

Clinical Enquiries:

Histology Clinical Contact for London, BMI Ross Hall & BMI The Alexandra Hospital:

Dr Andrew Gallimore (Clinical Director) on +44 7824 563 619

Outside of Working Hours:

For out of hours enquiries please contact:

Histology Laboratory Enquiries: Krista De Four (Pathology Operations Director) on +44 7796 954 636
Histology Clinical Enquiries: Dr Andrew Gallimore (Clinical Director) on +44 7824 563 619

 

Clinical Pathology

Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology

For enquiries and specimen collection telephone: +44 20 72 994 490

Monday to Friday - 08:00 to 21:00
Saturday - 08:00 to 17:00 

Outside of Working Hours: 

For out of hours enquiries please contact:
Jonathan Upton (Head of Clinical Pathology) on + 44 7741 260 654
 

Contact Details

Unilabs UK Main Address

Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: Main switchboard: +44 20 7299 4490
Fax: +44 20 7299 4491

Email: Ukdiagnostics_1@unilabs.com

 

Customer Services

Tel: +44 20 7299 4490
Email: Ukdiagnostics_1@unilabs.com

For:

  • General Queries
  • Service issues
  • Reports / Urgent report requests
  • User account requests for Unilabs Connect/ IHS Connect
  • Complaints 
    If you are unhappy with any aspect of Unilabs service please contact the team as per the above contact details, providing your name and organisation name, contact details and nature of the complaint. A member of our team will respond to your query within 2 working days of receipt to provide confirmation of receipt and advise on the action being taken to investigate and resolve.


Contact Departments:

Contact Cellular Pathology: 

Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK

Tel: +44 2072 994 490

 

Cellular Pathology Secretaries 

Tel: +44 20 72 994 490 (ask for Secretaries)
Email: histology.secretary@unilabs.com

  • Amendments to reports

  • Courier queries and cancellations

Slide/block requests

Tel: +44 20 72 994 490
Email: slide.blockrequest@unilabs.com

  • To request materials (block/slides) e.g. for MDT 
    Please ensure to provide patient name, date of birth, pathology reference number and full sender details

 

 

 

Cytology Laboratory 

Email: lab.cytology@unilabs.com

General cytology queries, further testing/additional
investigation

Histology Laboratory 

Email: lab.histology@unilabs.com

General histology queries, further testing/additional
investigation

 

 

Contact Clinical Pathology 

Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology

Unilabs Limited
100A New Cavendish Street
London
W1W 6NR
UK 

Tel: +44 20 7121 6340
Email: clin.pathuk@unilabs.com
All enquiries

 

    Contact IT Support

    Unilabs Limited
    24-32 Stephenson Way 
    London
    NW1 2HD 
    UK

    Tel: +44 20 7299 0660
    Email: uksupport@unilabs.com

    • Service issues with reporting portals (IHS Connect / Unilabs Connect)
    • Password resets on reporting portals

    Headquarters

    Unilabs Group Services,
    Succursale d’Unilabs, laboratoires d’analyses Medicales SA

    Rue de Lausanne 15
    1201 Genève, Switzerland
    P.O. Box 1907
    Switzerland

    info@unilabs.com
    Tel.: +41 (0) 22 909 77 77
    Fax: +41 (0) 22 909 77 34

    Unilabs Czech Republic

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    Email: cz.sekretariat@unilabs.com
    Tel: +420 800 737 383

    Unilabs Denmark

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    2100 Copenhagen
    Denmark

    Email: kundeservice.dk@unilabs.com
    Tel: +45 3374 3077

    Unilabs Finland

    Malminkatu 16 A,
    00100 Helsinki

    asiakaspalveluhelsinki@unilabs.com
    +358 503 777887 

    Unilabs France

    1 Rue Mozart
    92110 Clichy-la-Garenne
    France

    contact@unilabs.fr
    +33 1 40 87 98 98

    Unilabs Middle East LLC

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    Al Jalila Foundation,
    Dubai Healthcare City.
    P.O Box 57294 | Dubai, UAE

    Email: infoME@unilabs.com
    Tel: +971 4 358 6606

    Unilabs Netherlands

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    Utrecht
    Nederland

    Tel: 088-700 1000

    Unilabs Norway

    Norge AS, Administrasjon

    Silurveien 2B
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    kundesenter@unilabs.com
    +47 2100 0800

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    Tel: +51 12 220 550

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    Email: unilabs@unilabs.pt
    Tel: + 351 222 401 401

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    Management

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    Email: Info@unilabs.sk
    Tel: +421 850 150 000

    Unilabs Spain

    Unilabs Responde (Customer Service) 

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    Email: contacto@unilabs.es
    Tel: +34 91 078 4 000

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    Sweden

    info.se@unilabs.com
    +46 10-275 20 00

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    Switzerland

    Email DE: customerserviceinfo.dch@unilabs.com
    Email IT: servizioclienti.unilabs@hin.ch
    Email FR: customerserviceinfo.fch@unilabs.com

    Tel: +41 2 2716 2000

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