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The information you need to contact our headquarters

Our Network

Unilabs UK

London

Unilabs Limited
24-32 Stephenson Way
NW1 2HD
UK

ukdiagnostics@unilabs.com
Main switchboard: +44 (0)20 7299 4490
Fax: +44(0)20 7299 4491

Contact Customer Services

Tel: +44(0)20 7299 4490
Email: ukdiagnostics@unilabs.com

For:

  • Service issues
  • Reports / Urgent report requests
  • General queries
  • User account requests for Unilabs Connect/ IHS Connect

Contact Histology Secretaries

Tel: +44(0)20 7299 4490 (ask for Histology Secretaries)
Email: histology.secretary@unilabs.com

For:

  • Amendments to reports
  • Courier queries and cancellations

 

Contact Histology slide/block requests

Email: slide.blockrequest@unilabs.com

For

  • Return of blocks or slides (e.g. for MDT)
  • Please ensure that you provide the patient name, date of birth, pathology number and full details of where the block(s)/slide(s) need returning to.

 

Contact Histology Laboratory

Email: lab.histology@unilabs.com
Histology further testing/additional investigation

 

Contact IT Support

Tel: +44(0)20 7299 0660 Email: uksupport@unilabs.com

For​

  • Service issues with reporting portals (IHS Connect / Unilabs Connect)
  • Password resets on reporting portals

 

Laboratory Opening Hours

For enquiries and specimen collection telephone: +44 (0) 2072 994 490

For out of hours enquiries:

Operational queries: Please contact Neil Barrett (Laboratory Operations Director) on +44 (0) 7825 894703 or Mike Donovan (Histopathology Manager) on +44 (0) 7867 459 547

Clinical queries: Please contact Dr Andrew Gallimore on +44 (0) 7824 563 619​

  • Monday to Friday - 8.30am to 5.30pm

 

Complaints

If you are unhappy with any aspect of Unilabs service please contact the team as per the Head Office contact details above providing your name and organisation name, contact details and nature of the complaint. A member of our team will respond to your query within 2 working days of receipt to provide confirmation of receipt and advise on the action being taken to investigate and resolve.

Headquarters

Unilabs Group Services,
Succursale d’Unilabs, laboratoires d’analyses Medicales SA

Place Cornavin, 12
P.O. Box 1907
1211 Geneva 1
Switzerland

info@unilabs.com
Tel.: + 41 (0) 22 909 77 77
Fax: + 41 (0) 22 909 77 34

Unilabs Czech Republic

AeskuLab k.s.

Evropská 2589/33b, Praha 6
Evropská 846/176a, Praha 6

info@aeskulab.cz
00 420 255 775 200

Unilabs Finland

Mediscan Oy

Eteläinen Rautatiekatu 16 a,
00100 Helsinki
Finland

mediscan@mediscan.fi
00 358 9 68033430

Unilabs France

Siege Social

1 rue Mozart
92110 Clichy-la-Garenne
France

contact@unilabs.fr
00 33 1 40 87 98 98

Unilabs Italy

Torino

Corso Raffaello, 17,
10125 Torino TO,
Italia

lab@imtmedil.it
00 358 9 68033430

Unilabs Middle East

Dubai

1801, 48 Burj Gate, DCollection center TCollection center Dubai, Burj Khalifa Community
121 355 Dubai
UAE

info@scluae.com
00 971 4 321 198

Unilabs Norway

Norge AS, Administrasjon

Silurveien 2B
0380 Oslo
Norway

kundesenter@unilabs.com
00 47 21 00 08 00

Unilabs Peru

Callao

Avenida Argentina n°3525
Callao

contacto@unilabs.pe
00 51 941830514

Unilabs Portugal

Campo Alegre

Rua Campo Alegre, 231 
4150-172 Porto
Portugal

unilabs@unilabs.pt
00 351 22 834 8860

Unilabs Slovakia

Alpha medical

Záborského 2
036 01 Martin

info@alphamedical.sk
00 421 850 150 000

Unilabs Spain

Madrid - Laboratorio Central

C/ Juan Esplandiú, 15
28007 Madrid
Spain

contacto@unilabs.es
00 34 91 550 43 99

Unilabs Sweden

Solna

Unilabs AB
Råsundavägen 12, 9 tr.
169 67 Solna
Sweden

info.se@unilabs.com
00 031 725 30 00 

Unilabs Switzerland

Dübendorf

Ringstrasse 12
8600 Dübendorf
Switzerland

DE: infomed.dch@unilabs.ch
IT: infomed.ich@unilabs.ch
FR: infomed@unilabs.com
00 41 58 864 58 58

Unilabs Saudi Arabia

800 Unilabs (8645227)

DUBAI: Scientific Clinical Laboratories L.L.C,
Offices 107 - 113, 1st Floor, Block B,
Al Hudaiba Awards Building,
P.O Box 57294

ABU DHABI: Annab Laboratories L.L.C,
Office 804, 8th Floor,
Al Etihad Building, Khalifa Street,
P.O Box 46520

info@aeskulab.cz
Tel: +971 4 358 6606,
Fax: +971 4 358 6608

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