Contact Us
How to contact us
Our Network
Business Opening Hours
Cellular Pathology
Cytology, Histology
For enquiries and specimen collection - Telephone: +44 2072 994 490
Monday to Friday - 07:00 to 19:00 (except Bank Holidays)
Saturday - 08:00 to 12:00
Sunday Closed
Clinical Enquiries:
Histology Clinical Contact for London, BMI Ross Hall & BMI The Alexandra Hospital:
Email: Ukdiagnostics_1@unilabs.com
Clinical Pathology
Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology
For enquiries and specimen collection telephone: +44 20 7299 4490
Monday to Friday - 08:00 to 21:00
Saturday - 08:00 to 17:00
Outside of Working Hours:
For out of hours enquiries please contact via:
Email: Ukdiagnostics_1@unilabs.com
Contact Details
Unilabs UK Main Address
Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: Main switchboard: +44 20 7299 4490
Fax: +44 20 7299 4491
Email: Ukdiagnostics_1@unilabs.com
Customer Services
Tel: +44 20 7299 4490
Email: Ukdiagnostics_1@unilabs.com
For:
- General Queries
- Service issues
- Reports / Urgent report requests
- User account requests for Unilabs Connect/ IHS Connect
- Complaints
If you are unhappy with any aspect of Unilabs service please contact the team as per the above contact details, providing your name and organisation name, contact details and nature of the complaint. A member of our team will respond to your query within 2 working days of receipt to provide confirmation of receipt and advise on the action being taken to investigate and resolve.
Contact Departments:
Contact Cellular Pathology:
Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: +44 20 7299 4490
Cellular Pathology Secretaries
Tel: +44 20 72 994 490 (ask for Secretaries)
Email: histology.secretary@unilabs.com
- Amendments to reports
- Courier queries and cancellations
Slide/block requests
Tel: +44 20 72 994 490
Email: slide.blockrequest@unilabs.com
- To request materials (block/slides) e.g. for MDT
Please ensure to provide patient name, date of birth, pathology reference number and full sender details
Cytology Laboratory
Email: lab.cytology@unilabs.com
General cytology queries, further testing/additional
investigation
Histology Laboratory
Email: lab.histology@unilabs.com
General histology queries, further testing/additional
investigation
Contact Clinical Pathology
Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology
Unilabs Limited
100A New Cavendish Street
London
W1W 6NR
UK
Tel: +44 20 7121 6340
Email: clin.pathuk@unilabs.com
Contact IT Support
Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: +44 20 7299 0660
Email: uksupport@unilabs.com
- Service issues with reporting portals (IHS Connect / Unilabs Connect)
- Password resets on reporting portals
Headquarters
Unilabs Group Services,
Succursale d’Unilabs, laboratoires d’analyses Medicales SA
Rue de Lausanne 15
1201 Genève, Switzerland
P.O. Box 1907
Switzerland
info@unilabs.com
Tel.: +41 (0) 22 909 77 77
Fax: +41 (0) 22 909 77 34
Unilabs Czech Republic
Evropská 846/176a, Praha 6
Email: cz.sekretariat@unilabs.com
Tel: +420 800 737 383
Unilabs Denmark
Nygaardsvej 32
2100 Copenhagen
Denmark
Email: kundeservice.dk@unilabs.com
Tel: +45 3374 3077
Unilabs Middle East LLC
404 – 405, 4th Floor, Building 12,
Al Jalila Foundation,
Dubai Healthcare City.
P.O Box 57294 | Dubai, UAE
Email: infoME@unilabs.com
Tel: +971 4 358 6606
Unilabs Netherlands
Mississippidreef 83
Utrecht
Nederland
Tel: 088-700 1000
Unilabs Norway
Norge AS, Administrasjon
Silurveien 2B
0380 Oslo
Norway
kundesenter@unilabs.com
+47 2100 0800
Unilabs Peru
Avenida Comandante Espinar 450
Miraflores
Callao
Perú
Email: consultas.peru@unilabs.com
Tel: +51 12 220 550
Unilabs Portugal
Campo Alegre
Rua do Campo Alegre, 231
4150-178 Porto
Portugal
Email: unilabs@unilabs.pt
Tel: + 351 222 401 401
Unilabs Spain
Unilabs Responde (Customer Service)
Calle Juan Esplandiú, 15
28007 Madrid
Spain
Email: contacto@unilabs.es
Tel: +34 91 078 4 000
Unilabs Sweden
Unilabs Sweden Solna
Unilabs AB
Anderstorpsvägen 10, 3 tr.
171 54 Solna
Sweden
info.se@unilabs.com
+46 10-275 20 00
Unilabs Switzerland
Coppet
Chemin des Perrières 2
CP 100
CH-1296 Coppet
Switzerland
Email DE: customerserviceinfo.dch@unilabs.com
Email IT: servizioclienti.unilabs@hin.ch
Email FR: customerserviceinfo.fch@unilabs.com
Tel: +41 2 2716 2000