Contact Us
How to contact us
Our Network
Business Opening Hours
Cellular Pathology
Cytology, Histology
For enquiries and specimen collection - Telephone: +44 2072 994 490
Monday to Friday - 07:00 to 19:00 (except Bank Holidays)
Saturday - 08:00 to 12:00
Sunday Closed
Clinical Enquiries:
Histology Clinical Contact for London, BMI Ross Hall & BMI The Alexandra Hospital:
Email: Ukdiagnostics_1@unilabs.com
Clinical Pathology
Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology
For enquiries and specimen collection telephone: +44 20 7299 4490
Monday to Friday - 08:00 to 21:00
Saturday - 08:00 to 17:00
Outside of Working Hours:
For out of hours enquiries please contact via:
Email: Ukdiagnostics_1@unilabs.com
Contact Details
Unilabs UK Main Address
Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: Main switchboard: +44 20 7299 4490
Fax: +44 20 7299 4491
Email: Ukdiagnostics_1@unilabs.com
Customer Services
Tel: +44 20 7299 4490
Email: Ukdiagnostics_1@unilabs.com
For:
- General Queries
- Service issues
- Reports / Urgent report requests
- Complaints
If you are unhappy with any aspect of Unilabs service please contact the team via email at Ukdiagnostics_1@unilabs.com. Please provide your name, organisation name, contact details and nature of your complaint or concern and a member of our team will respond to you within 2 working days to confirm receipt and advise on the action being taken to investigate and resolve. We aim to resolve all complaints within 30 days; for any complaints exceeding that timescale, the investigating officer will liaise directly with the complainant to keep them informed of progress.
Contact Departments:
Contact Cellular Pathology:
Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: +44 20 7299 4490
Cellular Pathology Secretaries
Tel: +44 20 72 994 490 (ask for Secretaries)
Email: histology.secretary@unilabs.com
- Amendments to reports
- Courier queries and cancellations
Slide/block requests
Tel: +44 20 72 994 490
Email: slide.blockrequest@unilabs.com
- To request materials (block/slides) e.g. for MDT
Please ensure to provide patient name, date of birth, pathology reference number and full sender details
Cytology Laboratory
Email: lab.cytology@unilabs.com
General cytology queries, further testing/additional
investigation
Histology Laboratory
Email: lab.histology@unilabs.com
General histology queries, further testing/additional
investigation
Contact Clinical Pathology
Allergy, Biochemistry, Haematology, Immunology, Microbiology, Virology & Serology
Unilabs Limited
100A New Cavendish Street
London
W1W 6NR
UK
Tel: +44 20 7121 6340
Email: clin.pathuk@unilabs.com
Contact IT Support
Unilabs Limited
24-32 Stephenson Way
London
NW1 2HD
UK
Tel: +44 20 7299 0660
Email: uksupport@unilabs.com
- Service issues with reporting portals
- Password resets on reporting portals
Headquarters
Unilabs Group Services,
Succursale d’Unilabs, laboratoires d’analyses Medicales SA
Rue de Lyon 77
1203 Geneva
Switzerland
info@unilabs.com
Tel.: +41 (0) 22 909 77 77
Fax: +41 (0) 22 909 77 34
Unilabs Czech Republic
Evropská 846/176a, Praha 6
Email: cz.sekretariat@unilabs.com
Tel: +420 800 737 383
Unilabs Denmark
Nygaardsvej 32
2100 Copenhagen
Denmark
Email: kundeservice.dk@unilabs.com
Tel: +45 3374 3077
Unilabs Middle East LLC
404 – 405, 4th Floor, Building 12,
Al Jalila Foundation,
Dubai Healthcare City.
P.O Box 57294 | Dubai, UAE
Email: infoME@unilabs.com
Tel: +971 4 358 6606
Unilabs Netherlands
Mississippidreef 83
Utrecht
Nederland
Tel: 088-700 1000
Unilabs Norway
Norge AS, Administrasjon
Silurveien 2B
0380 Oslo
Norway
kundesenter@unilabs.com
+47 2100 0800
Unilabs Peru
Avenida Comandante Espinar 450
Miraflores
Callao
Perú
Email: consultas.peru@unilabs.com
Tel: +51 12 220 550
Unilabs Portugal
Campo Alegre
Rua do Campo Alegre, 231
4150-178 Porto
Portugal
Email: unilabs@unilabs.pt
Tel: + 351 222 401 401
Unilabs Spain
Unilabs Responde (Customer Service)
Calle Juan Esplandiú, 15
28007 Madrid
Spain
Email: contacto@unilabs.es
Tel: +34 91 078 4 000
Unilabs Sweden
Unilabs Sweden Solna
Unilabs AB
Anderstorpsvägen 10, 3 tr.
171 54 Solna
Sweden
info.se@unilabs.com
+46 10-275 20 00
Unilabs Switzerland
Coppet
Chemin des Perrières 2
CP 100
CH-1296 Coppet
Switzerland
Email DE: customerserviceinfo.dch@unilabs.com
Email IT: servizioclienti.unilabs@hin.ch
Email FR: customerserviceinfo.fch@unilabs.com
Tel: +41 2 2716 2000