Contact Us
How to contact us
Our Network
Unilabs UK
London
Unilabs Limited
24-32 Stephenson Way
NW1 2HD
UK
ukdiagnostics@unilabs.com
Main switchboard: +44 (0)20 7299 4490
Fax: +44(0)20 7299 4491
Contact Customer Services
Tel: +44(0)20 7299 4490
Email: ukdiagnostics@unilabs.com
For:
- Service issues
- Reports / Urgent report requests
- General queries
- User account requests for Unilabs Connect/ IHS Connect
Contact COVID-19 Testing
Monday to Friday - 09:00am to 6:00pm
Tel: +44(0)20 7299 4492
For:
-
Booking & queries
Contact Histology Laboratory
Email: lab.histology@unilabs.com
Histology further testing/additional investigation
Contact Histology Secretaries
Tel: +44(0)20 7299 4490 (ask for Histology Secretaries)
Email: histology.secretary@unilabs.com
For:
- Amendments to reports
- Courier queries and cancellations
Contact Histology slide/block requests
Email: slide.blockrequest@unilabs.com
For
- Return of blocks or slides (e.g. for MDT)
- Please ensure that you provide the patient name, date of birth, pathology number and full details of where the block(s)/slide(s) need returning to.
Contact IT Support
Tel: +44(0)20 7299 0660 Email: uksupport@unilabs.com
For
- Service issues with reporting portals (IHS Connect / Unilabs Connect)
- Password resets on reporting portals
Laboratory Opening Hours
Monday to Friday - 8.30am to 5.30pm
Laboratory Working Hours:
For enquiries and specimen collection telephone: +44 (0) 2072 994 490
Outside of Working Hours:
For out of hours enquiries please contact:
Laboratory Enquiries: Lisa Murangi (Histology Lead) on +44 (0) 7823 394730
Clinical Enquiries: Dr Andrew Gallimore (Clinical Director) on +44 (0) 7824 563 619
Complaints
If you are unhappy with any aspect of Unilabs service please contact the team as per the Head Office contact details above providing your name and organisation name, contact details and nature of the complaint. A member of our team will respond to your query within 2 working days of receipt to provide confirmation of receipt and advise on the action being taken to investigate and resolve.
Headquarters
Unilabs Group Services,
Succursale d’Unilabs, laboratoires d’analyses Medicales SA
Place Cornavin, 12
P.O. Box 1907
1211 Geneva 1
Switzerland
info@unilabs.com
Tel.: + 41 (0) 22 909 77 77
Fax: + 41 (0) 22 909 77 34
Unilabs Czech Republic
AeskuLab k.s.
Evropská 2589/33b, Praha 6
Evropská 846/176a, Praha 6
info@aeskulab.cz
00 420 255 775 200
Unilabs Finland
Mediscan Oy
Eteläinen Rautatiekatu 16 a,
00100 Helsinki
Finland
mediscan@mediscan.fi
00 358 9 68033430
Unilabs France
Siege Social
1 rue Mozart
92110 Clichy-la-Garenne
France
contact@unilabs.fr
00 33 1 40 87 98 98
Unilabs Middle East
Dubai
1801, 48 Burj Gate, DCollection center TCollection center Dubai, Burj Khalifa Community
121 355 Dubai
UAE
info@scluae.com
00 971 4 321 198
Unilabs Norway
Norge AS, Administrasjon
Silurveien 2B
0380 Oslo
Norway
kundesenter@unilabs.com
00 47 21 00 08 00
Unilabs Portugal
Campo Alegre
Rua Campo Alegre, 231
4150-172 Porto
Portugal
unilabs@unilabs.pt
00 351 22 834 8860
Unilabs Spain
Madrid - Laboratorio Central
C/ Juan Esplandiú, 15
28007 Madrid
Spain
contacto@unilabs.es
00 34 91 550 43 99
Unilabs Sweden
Solna
Unilabs AB
Råsundavägen 12, 9 tr.
169 67 Solna
Sweden
info.se@unilabs.com
00 031 725 30 00
Unilabs Switzerland
Dübendorf
Ringstrasse 12
8600 Dübendorf
Switzerland
DE: infomed.dch@unilabs.ch
IT: infomed.ich@unilabs.ch
FR: infomed@unilabs.com
00 41 58 864 58 58
Unilabs Saudi Arabia
800 Unilabs (8645227)
DUBAI: Scientific Clinical Laboratories L.L.C,
Offices 107 - 113, 1st Floor, Block B,
Al Hudaiba Awards Building,
P.O Box 57294
ABU DHABI: Annab Laboratories L.L.C,
Office 804, 8th Floor,
Al Etihad Building, Khalifa Street,
P.O Box 46520
info@aeskulab.cz
Tel: +971 4 358 6606,
Fax: +971 4 358 6608